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Reviews
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Kathleen on Apr 26, 2024
5 out of 5 starsVery nice . Only thing I would change is to make the personalization bigger
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Arthur Stanley Zimmermann on Apr 13, 2024
5 out of 5 starsA plaque with a religious backdrop celebrating the work and excellence of a young veterinarian was presented with perfect workmanship and feeling.
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theresa on Apr 11, 2024
5 out of 5 starsThis is such a cute gift idea for someone special. It looks amazing!
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Haylee on Apr 1, 2024
5 out of 5 starsI had quick responses and they were so helpful and kind with my questions. It came exactly as I’d hoped and ended up beautiful.
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Virginia L. Weeks on Jan 29, 2024
5 out of 5 starsGreat item and quick delivery. Thanks
Ela and Travis responded on Feb 16, 2024
Thank you for your business!
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Rachael on Dec 23, 2023
5 out of 5 starsI initially received the wrong item from this shop and was absolutely panicked with how close it is to Christmas. The sellers were incredibly responsive and rushed shipped me the correct item which has arrived just in time! It’s great quality, reasonably priced and packaged well. Could not recommend this shop enough.
Ela and Travis responded on Feb 16, 2024
Thank you for your business!
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Kris on Apr 28, 2024
5 out of 5 starsI got this as a birthday present for my wonderful mom, who's an amazing therapist and she loves it. She keeps it in her office, right where she can see it. The whole buying and shipping experience was truly great, and I can't recommend this store enough!
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About MarkedMoments
We are a husband and wife team who love creating together!
Shop members
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Ela
Owner, Maker, Designer, Photography
I have a background in fine art, focused on painting. In 2005 graduated from the Georgian College School of Design & Visual Art in Ontario Canada. In my spare time I love to knit, hike, and play video games.
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Travis
Owner, Marketing, Customer Service, Shipping
Travis is obsessed with customer service. Seriously- give him a shout! He's happy to help. In his spare time he likes building robots, racing in mud runs, and Olympic weightlifting.
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Ludo
Office Manager, Quality Control
Performs daily OSHA assessments to ensure all workers (especially himself) eat at precisely the same time each day.
Shop policies
Shipping
Customs and import taxes
Payment options
Returns & exchanges
Cancellations
More information
Frequently asked questions
Custom and personalized orders
We provide a free proof for Family Tree wood slices for your approval before engraving.
We do not provide a proof for any other items. Our sample photos and font samples provide a clear idea of what your final item will look like.
If you need to make a change to your order and it has already been engraved, regardless of whether it has shipped, there will be a non-refundable fee to cover the loss on the original item engraved.
We engrave exactly as typed at checkout. Correct spelling and punctuation is the responsibility of the buyer. We will not accept exchanges for spelling or punctuation errors unless the mistake is on our part.
Damage
We package your items with the utmost care, but very occasionally things may happen in transit! If an item arrives damaged please document with photos and contact us within 5 days of delivery. Be sure to include the photos. Damaged items will be replaced at no cost to the buyer.
EU Distance Selling Law
As our items are all personalized, they do not qualify for the right of return laws in the EU.
Personalized items may not be returned. If an item arrives damaged we will replace it free of charge.
Additional Questions/Issues
Feel free to get in touch with us, we're happy to answer any questions.
Domestic Shipping Method
We ship via the United States Postal Service (USPS.) We select the most affordable option based on your location to save you money. If you need your item faster, please select Expedited/Express shipping at checkout or contact us prior to purchase if not available on the listing.
We send out our orders within the time quoted but we cannot guarantee transit times or a delivery date.